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LET'S Talk

Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how Swoon Digital Design, LLC (“Swoon Digital Design,” “we,” “us”) collects, uses, shares, and protects information about people who visit swoondigitaldesign.com or contact us through it. This website is intended for businesses and organizations in the United States.

This policy may be updated from time to time. The latest version will always be published on this page, with the date it was last updated shown above. If you have any questions, please contact us using the details at the end of this page.

Information we collect

Information you give us

When you fill out the contact form, book a call, or email us, you may share:

  • Your name and email address
  • Your company name and current website
  • The type of help you are looking for and details about your project
  • How you heard about Swoon Digital Design
  • Any other information you choose to include in a message or call

Information collected automatically

When you visit the site, some information about your device and visit is collected automatically, including your browser type, IP address, general location (such as city or region), the pages you view, the website or search terms that referred you, and how you interact with the site. It is collected using:

  • Cookies: small data files placed on your device that often include an anonymous unique identifier. Learn more about cookies at allaboutcookies.org.
  • Log files: records of activity on the site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Tags and scripts: small pieces of code from the services listed below that help us understand how visitors use the site and keep it secure.

How we use information

We use the information we collect to:

  • Respond to your inquiry and schedule calls
  • Provide, manage, and support our services
  • Understand how visitors find and use the site so we can improve it
  • Protect the site and its forms from spam, abuse, and security threats
  • Keep reasonable business, accounting, and tax records
  • Comply with legal obligations

Cookies and how to opt out

This site uses a small number of cookies and similar technologies:

  • Essential and security cookies that help the site and its forms work and protect them from spam.
  • Analytics cookies from Google Analytics that tell us how many people visit, which pages they view, and how they found the site. This information is reviewed in aggregate and is not used to identify you.
  • Preference cookies that remember settings you choose, such as options in the accessibility tool.

Analytics cookies are turned on by default. You can opt out at any time by:

Blocking all cookies may cause some parts of the site, such as the contact form, to stop working properly.

Services we use

We use trusted third-party services to run this website. These providers process information only as needed to provide their service, under their own privacy policies:

  • Website hosting: WP Engine
  • Analytics: Google Analytics and Jetpack Stats (by Automattic). Learn how Google uses data at policies.google.com/privacy.
  • Contact form: Gravity Forms. Form submissions are stored securely on this website and sent to our business email.
  • Spam protection: Google reCAPTCHA and Akismet (by Automattic). reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
  • Email: Google Workspace
  • Scheduling: Calendly
  • Reviews: Trustindex, which displays Google reviews on the site
  • Accessibility: UserWay, which provides the on-site accessibility tool
  • Fonts: Google Fonts, which loads typefaces from Google’s servers

Some pages may also include embedded content or links, such as reviews, maps, or social media profiles, from other websites. Those sites may collect data about you as if you visited them directly.

How we share information

We do not sell your personal information, and we do not share it for targeted or cross-context behavioral advertising. We share information only:

  • With the service providers listed above, as needed to run this website and provide our services
  • With your permission, for example when you ask us to coordinate with another vendor on your project
  • When required by law, or to protect our rights, our clients, or the security of this website
  • As part of a business transfer, such as a merger or sale, where this policy would continue to apply

How long we keep information

We keep information you send us for as long as needed to respond to you, provide our services, and maintain reasonable business and tax records. After that, it is deleted. Analytics data is kept according to the retention settings in Google Analytics.

Security

We use reasonable technical and organizational safeguards to protect the information collected through this website, including secure (SSL) connections, managed hosting, and limited access to data. No method of transmission or storage is 100% secure, but we take the protection of your information seriously. If a data breach affecting your personal information occurs, we will notify you as required by applicable law.

Your privacy rights

Depending on the state where you live, you may have the right to:

  • Know what personal information we hold about you and get a copy of it
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Opt out of the sale of your information, targeted advertising, or profiling (we do not do any of these)

We honor these requests for all visitors, wherever they live in the United States. To make a request, email us at the address below. We may need to confirm your identity before acting on it, and we will respond within 45 days. If we decline your request, you can appeal by replying to our response, and we will review it again. We will never treat you differently for exercising your privacy rights.

California residents

In line with the California Online Privacy Protection Act (CalOPPA):

  • You can visit this site anonymously.
  • A link to this Privacy Policy, including the word “Privacy,” is available in the footer of every page.
  • Any changes to this policy will be posted on this page.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is no common standard for these signals, this site does not currently respond to them. Because we do not sell or share personal information for advertising, Global Privacy Control signals do not change how this site handles your information. You can still turn off analytics using the opt-out options above.

Visitors outside the United States

This website is operated from the United States and is intended for visitors in the United States. If you visit from another country, your information will be transferred to, stored, and processed in the United States.

Children’s privacy

This website is intended for businesses and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us, and we will delete it.

Email communication

We use your email address to respond to inquiries, send project-related information, and answer your questions. In line with the CAN-SPAM Act, we will:

  • Never use false or misleading subject lines or email addresses.
  • Clearly identify any marketing email as such.
  • Include our business mailing address in marketing emails.
  • Honor unsubscribe requests promptly.

If you no longer want to receive emails from us, reply to any email or contact us below, and we will remove you right away.

Links to other websites

This website may link to other websites, including our social media profiles. We have no control over sites outside our domain and are not responsible for their content or privacy practices. Please review the privacy policy of any site you visit.

Contact us

If you have questions about this Privacy Policy or want to make a request about your information, please contact:

Swoon Digital Design, LLC
Email: nicole@swoondigitaldesign.com
Or use the contact form.